Terms & Conditions

Effective Date: 1 July 2026.

Platform: Wild Winz (wild-winz.co).

General Provisions and Scope

1.1. These Terms and Conditions (hereinafter "T&Cs") govern the contractual relationship between the operator of Wild Winz (hereinafter "Wild Winz", "we", "us", or "operator") and the user (hereinafter "player", "customer", or "you") who uses the gambling and betting services provided on the website wild-winz.co.

1.2. By registering a gaming account or using services on wild-winz.co, the player confirms that they have read, understood, and unreservedly accepted these T&Cs, as well as our Privacy Policy, Cookie Policy, and specific bonus rules.

1.3. Wild Winz reserves the right to update or amend these T&Cs at any time to comply with legal, regulatory, or operational requirements. Updates will be published on the website. In the event of material changes, registered customers will be notified by email or upon their next login and asked for their consent.

1.4. This site operates under a Curaçao licence and is not regulated by the UK Gambling Commission.

Eligibility and Identity Verification (KYC)

2.1. Minimum Age and Legal Capacity

The use of Wild Winz's offerings is strictly restricted to individuals who are at least 18 years of age (legal adulthood) and have full legal capacity.
Minors are strictly prohibited from registering and using services on wild-winz.co. Any attempt by a minor to register will result in the immediate closure of the gaming account and the forfeiture of any winnings.

2.2. Geographic Restrictions and Residence

The offering is aimed at players with residence or habitual abode in the United Kingdom.
The player is obliged to comply with the laws applicable in their respective country of residence or location regarding online gambling.

2.3. Identity and Verification Procedures (KYC)

Wild Winz is operated by Code Harbor N.V. under Curaçao Gaming Control Board licence OGL/2024/486/0261 and holds no UK Gambling Commission (UKGC) licence. Under its licence conditions and applicable anti-money laundering rules, Wild Winz is obliged to verify the identity of every player prior to their first deposit or the enablement of full gaming operations.

Required Information: First name, last name, date of birth, place of birth, nationality, and residential address.
Supporting Documents: Valid identification documents (passport or driving licence) as well as a recent proof of address (e.g, utility bill or bank statement, dated within the last 3 months) must be submitted for verification.
Verification Procedures: Wild Winz uses automated and manual identification procedures (including approved electronic verification services and verified payment providers).
Temporary Account: If a temporary account is permitted, total deposits prior to successful verification must not exceed GBP limits as per regulatory guidance. Withdrawals are excluded until the identity check is fully completed. If complete verification is not achieved within 30 days, the account will be suspended.

Account Management and Rules

3.1. Single Account Principle

Each player is strictly prohibited from opening or maintaining more than one gaming account with Wild Winz.
If it is discovered that a player has opened multiple accounts (duplicate accounts / multiple registrations), Wild Winz reserves the right to suspend all accounts, cancel bets/stakes placed on them, and withhold any generated winnings.

3.2. Accuracy of Data

The player guarantees that all data provided during registration is truthful, complete, and up to date. Changes to personal data (e.g, change of name, change of address) must be updated immediately in the profile or communicated to customer support at [email protected].

3.3. Access Details and Security

The player is personally responsible for keeping their access details (username, password, passwords for linked email addresses) confidential and protected against third-party access.
The transfer, sale, or pledging of the gaming account to third parties is prohibited.
Any activities carried out using the player's correctly entered access details shall be deemed to have been authorised by the player themselves.

3.4. Inactive Accounts

A gaming account is considered inactive if no login or transaction has taken place for a continuous period of 12 months.
Wild Winz will inform the player at least 30 days before the onset of inactivity via email.
After 12 months of inactivity, Wild Winz reserves the right to charge a monthly administration fee for the safekeeping of the balance amounting to GBP 5 (or the remaining balance) until the balance is depleted or the player logs in again.
Remaining real money balances will be transferred back to the player's verified payment account in the event of account closure.

Deposits and Withdrawals

4.1. General Payment Rules

All deposits and withdrawals on wild-winz.co are processed exclusively in British Pounds (GBP).
Deposits may only be made from bank accounts, credit/debit cards, or e-wallets that are registered in the name of the account holder. Payments via third-party providers, accounts of spouses, or relatives are strictly prohibited.

4.2. Supported Payment Methods in the United Kingdom

In compliance with United Kingdom regulatory standards, Wild Winz offers verified payment methods including:

Debit Cards (Visa, Mastercard).
Apple Pay / Google Pay.
E-Wallets (PayPal, Skrill, Neteller, MuchBetter).

Instant Bank Transfers (Trustly).

4.3. Withdrawal Conditions

Withdrawals are generally processed via the same payment method used for the deposit (closed-loop principle).
Prior to a withdrawal, the deposited amount must have been turned over at least once in the gaming offering to prevent abuse and money laundering.
Wild Winz processes withdrawal requests after successful verification typically within 24 to 72 hours. Wild Winz accepts no liability for processing delays on the part of financial institutions.
No fees are charged for closing the gaming account and paying out the remaining balance.

Bonus Terms and Promotions

5.1. Conditions for Bonuses and Free Spins

Wild Winz may occasionally offer players bonus payments, free spins, or other promotions. In addition to these T&Cs, specific bonus terms apply to all bonuses and will be displayed with the respective promotion.

5.2. Wagering Requirements

Bonus funds are not immediately withdrawable real money. To convert bonus funds into withdrawable real money, the bonus amount must be wagered multiple times in accordance with the respective promotional conditions (e.g, 35x wagering of the bonus amount).
Unless otherwise stated, bonuses and winnings resulting therefrom will expire if the wagering requirements are not met within the set timeframe (e.g, 30 days).

5.3. Maximum Stake and Prohibited Play

When bonus funds are active, a maximum permitted stake per game round/spin applies (unless otherwise defined in the promotional terms, a maximum of GBP 5 per game round).
Exploiting system errors, abusing game mechanics, unauthorized collusion, or strategic bonus abuse (e.g, reaching bonus rounds with bonus funds and cashing them out after canceling the bonus) will result in the immediate forfeiture of the bonus and all associated winnings.

Responsible Gambling and Player Protection

Player protection and the prevention of gambling addiction are top priorities at Wild Winz. Wild Winz implements mandatory protective measures.

6.1. Deposit Limits

Every player can set individual daily, weekly, or monthly deposit limits for online gambling.
An increase in a deposit limit will only become effective after a statutory cooling-off period of 24 hours. A reduction of the limit is applied immediately.

6.2. Self-Exclusion and Self-Service Tools

Wild Winz supports comprehensive self-exclusion options.
Self-Exclusion: The player can self-exclude at any time for a period ranging from 6 months up to permanent exclusion.
During an active self-exclusion period, access to all licensed gambling offerings on the platform is blocked.

6.3. Reality Checks

Reality check reminders are available on the platform to notify players of the time spent playing and net losses incurred during a session.

6.4. Support and Advisory Services

For questions regarding gambling addiction or signs of problematic gaming behavior, please contact independent support organizations available in the United Kingdom:

GamCare: National Gambling Helpline: 0808 8020 133 (free, 24/7).
BeGambleAware: www.begambleaware.org.

Anti-Money Laundering (AML) and Financial Crime

7.1. Legal Foundations

Wild Winz is subject to strict anti-money laundering regulations and international standards to combat money laundering and terrorist financing.

7.2. Transaction Monitoring

All transactions are monitored for unusual patterns or suspicious circumstances.
Wild Winz is entitled to request proof of financial background or the origin of funds (Source of Funds), particularly upon reaching certain deposit or withdrawal thresholds.
Suspicious transactions are reported to the relevant regulatory and financial intelligence authorities.

7.3. Prohibition of Illegal Acts

The player undertakes not to use the platform for illegal activities, money laundering, fraud, or the use of unlawfully acquired funds. Violations will lead to immediate account suspension and reporting to law enforcement authorities.

Limitation of Liability and Availability

8.1. Wild Winz strives to ensure the highest possible availability of the website and the services offered. Nevertheless, no guarantee can be given for uninterrupted or error-free operation. Maintenance work, technical disruptions, or sudden network outages may lead to temporary interruptions.

8.2. In the event of system errors, software malfunctions, or incorrect win calculations (e.g, due to server outages or programming errors), Wild Winz reserves the right to cancel all affected game rounds. In such cases, the original stake will be credited back to the player's account.

8.3. Wild Winz has unlimited liability for damages resulting from injury to life, body, or health based on an intentional or negligent breach of duty, as well as for damages based on intent or gross negligence by Wild Winz. For other damages, Wild Winz is only liable in the event of a breach of essential contractual obligations (cardinal obligations).

Copyright and Intellectual Property

9.1. All contents of the website wild-winz.co, including texts, graphics, logos, symbols, images, audio clips, downloads, software, and data compilations, are the property of Wild Winz or licensors and are protected by copyright.

9.2. The player is granted only a personal, non-exclusive, and non-transferable right to use the website for personal, non-commercial use. Any reproduction, transformation, or distribution of content without prior written consent is prohibited.

Complaints Procedure and Dispute Resolution

10.1. Internal Complaints Procedure

Should the player be dissatisfied with the service or a decision made by Wild Winz, they may contact our customer service department in writing at any time:

Email address: [email protected].

Complaints must include the username, the email address registered to the account, and a detailed description of the facts. Our support team typically handles complaints within 10 working days of receipt.

10.2. Alternative Dispute Resolution

If a dispute cannot be resolved internally, players may escalate the matter to an independent alternative dispute resolution (ADR) body approved for United Kingdom players, such as eCOGRA or an equivalent alternative dispute resolution provider.

Final Provisions

11.1. Applicable Law: These T&Cs and all legal relationships between the player and Wild Winz are governed exclusively by the laws of England and Wales, without prejudice to mandatory consumer protection provisions.

11.2. Severability Clause: Should any provision of these T&Cs be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. In place of the invalid provision, the statutory regulation that comes closest to the economic purpose of the invalid provision shall be deemed agreed.

11.3. Language: These T&Cs are drafted in English. In the event of any discrepancies between translations, the English version shall prevail.