Privacy Policy

Privacy Policy for Wild Winz

Last updated: July 2026.

The protection of your personal data is of the utmost priority to us. In this privacy policy, we inform you in detail about how we collect, process, and protect personal data when you use our website and services. We strictly comply with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller and Contact

The controller responsible for data processing on this website within the meaning of the UK GDPR is the operator of Wild Winz.

If you have any questions regarding data protection, wish to exercise your data subject rights, or require further information, you can contact our Data Protection Officer directly at any time:

Email: [email protected].

General Principles of Data Processing

2.1 Personal Data

Personal data refers to any information relating to an identified or identifiable living individual. This includes, for example, your name, address, email address, telephone number, date of birth, IP address, as well as financial and transaction data.

2.2 Legal Bases for Processing

The processing of your personal data is carried out strictly on the basis of legal provisions under the UK GDPR:

Consent: When you have given us explicit consent to process your data for specific purposes (e.g, receiving marketing newsletters or enabling analytics cookies).
Contractual Performance or Pre-contractual Measures: When processing is necessary for the performance of a contract to which you are a party, or in order to take steps prior to entering into a contract (e.g, player account creation, processing deposits and withdrawals).
Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject (e.g, prevention of money laundering, age verification, compliance with tax retention obligations).
Legitimate Interests: When processing is necessary for the purposes of our legitimate interests or those of a third-party service provider, provided that your interests or fundamental rights do not override those interests (e.g, IT security, fraud prevention, improving the functionality of our website).

Collection and Storage of Personal Data

3.1 When Visiting the Website (Server Log Files)

When you access our website, the browser used on your device automatically sends information to our website's server. This information is temporarily stored in a server log file. The following data is collected without any action on your part and stored until automated deletion:

IP address of the requesting.
Date and time of.
Name and URL of the retrieved file.
Website from which access is made (referrer URL).
Browser used and, if applicable, your computer's operating system as well as the name of your access.

The aforementioned data is processed to ensure a smooth connection setup of the website, enable comfortable use, evaluate system security and stability, and for administrative purposes. The legal basis for this data processing is our legitimate interest.

3.2 Registration of a Player Account

To use the services and games on our platform, creating a personal user account is required. As part of the registration process, we strictly collect the following data:

First and last name.
Date of birth (for age verification).
Residential address (street, house number, postcode, city, country).
Valid email.
Telephone.
Chosen currency and login credentials (username, password).

This data is processed to establish, execute, and manage your contract for account usage, as well as to comply with legal requirements regarding the protection of minors.

3.3 Identity Verification and Fraud Prevention (KYC Procedure)

Due to legal regulations, particularly regarding the prevention of money laundering and fraud protection, we are obligated to verify your identity and source of funds (Know Your Customer – KYC). For this purpose, we may request and process the following documents and data:

Copy of a valid official photo ID (passport, driving licence, or national identity card).
Proof of residential address (e.g, recent utility bill or bank statement, dated within the last three months).
Proof of ownership of the payment methods used (e.g, screenshot of the e-wallet account or redacted credit card copy).

The processing of this confidential data is necessary for compliance with our legal obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies in accordance with applicable UK regulations and the UK GDPR. Cookies are small text files stored on your device when you visit our website.

4.1 Essential Cookies

Technically necessary cookies ensure the core functions of the website (e.g, page navigation, access rights to secure areas, session management). Without these cookies, the website cannot function properly.

4.2 Analytics and Marketing Cookies

With your explicit consent, we use cookies for statistical evaluation of our website usage and to optimize our promotional offerings. Usage profiles are created using pseudonyms for this purpose.

You can adjust your cookie settings at any time via our cookie banner or in your web browser settings and withdraw consent with effect for the future.

Payment Processing and Financial Data

To process deposits and withdrawals, we work with external payment service providers and financial institutions. Depending on the payment method chosen, the data required for the transaction is transmitted directly to the respective provider.

5.1 Supported Payment Methods

The payment services used include, among others:

Credit and debit cards (Visa, Mastercard, Maestro).
Online banking and instant transfer services (e.g, Trustly, Faster Payments).
E-wallets and online payment systems (e.g, PayPal, Skrill, Neteller, MuchBetter).
Prepaid cards and voucher systems (e.g, Paysafecard).

5.2 Data Transmission to Payment Service Providers

The transmission of your data to payment service providers takes place to execute transactions and to fulfil legal regulations on anti-money laundering. Payment service providers generally process the data as independent data controllers. The respective privacy policies of the corresponding providers apply.

Sharing Data with Third Parties and Regulatory Authorities

The transfer of your personal data to third parties only takes place if:

You have given your explicit consent.
The transfer is necessary for the performance of contractual relationships.
There is a legal obligation to transfer the data, or.
The transfer is necessary to protect our legitimate interests and there is no reason to assume that you have an overriding interest in the non-disclosure of your data.

6.1 Integration of External Game Providers

To provide you with a comprehensive range of games, we integrate games from licensed third-party providers (software providers). When using these games, necessary technical identifiers and game session data are transmitted to the respective provider to ensure correct gameplay.

6.2 Regulatory Information Obligations and Player Protection

This site operates under a Curaçao licence and is not regulated by the UK Gambling Commission.

Storage Period and Data Deletion

We process and store your personal data only for as long as necessary to fulfil our contractual and legal obligations.

Contract Data: After closure or deactivation of your player account, your master data is generally retained to handle remaining claims.
Commercial and Tax Retention Obligations: Under UK tax and corporate regulations, certain financial and accounting records must be retained for a period of up to 6 years.
Anti-Money Laundering Retention Periods: Data regarding identity verification must be retained for at least 5 years after the termination of the business relationship in accordance with anti-money laundering regulations.

Upon expiry of the statutory retention periods, the corresponding data is routinely and securely deleted or anonymised.

Data Security

We implement technical and organizational security measures to protect your data managed by us against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties.

SSL/TLS Encryption: This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the address bar changing from "http://" to "https://" and by the lock symbol in your browser bar.
Access Restrictions: Access to your personal data is strictly limited to authorized employees and service providers who need this data to fulfil their tasks.

Your Rights as a Data Subject

Under the UK GDPR, you have comprehensive rights regarding the processing of your personal data:

Right	Description / Legal Basis
Right of Access	You have the right to request confirmation as to whether personal data is being processed, as well as access to this data and further information.
Right to Rectification	You have the right to request the immediate correction of inaccurate personal data concerning you or its completion.
Right to Erasure ("Right to be Forgotten")	You have the right to request that data concerning you be deleted immediately, provided certain statutory conditions are met and no legal retention obligations prevent it.
Right to Restriction of Processing	You have the right to demand the restriction of the processing of your data under specific conditions.
Right to Data Portability	You have the right to receive the data you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller.
Right to Object	You have the right to object at any time to the processing of personal data concerning you based on legitimate interests, for reasons arising from your particular situation.
Right to Withdraw Consent	You have the right to withdraw consent given for data processing at any time with effect for the future.

To exercise any of these rights, please contact our customer support team by email at [email protected].

Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority, in particular in the UK (the Information Commissioner's Office – ICO), if you believe that the processing of personal data concerning you infringes the UK GDPR.

Protection of Minors

Our platform and all offered services are directed exclusively at individuals who are at least 18 years of age. Persons under 18 years of age are strictly prohibited from using our website and opening a player account.

We carry out systematic age verifications. If we discover that a minor has transmitted personal data to us, we will delete this data immediately and close the corresponding account without delay.

Currency and Changes to This Privacy Policy

This privacy policy is currently valid and dates from July 2026.

Due to the further development of our website and offers, or due to changed legal or regulatory requirements, it may become necessary to amend this privacy policy. The current privacy policy can be accessed and printed by you at any time on the website.